Who we are

Soft & Solution Group  is a leading company in Albania, Turkey and France with several years of experience in the field of Information and Telecommunication Technology, which provides services in the field of information technology, develops programs and applications of all categories and profiles.

Our portfolio includes:

  • development of dedicated programs;
  • integration and implementation of systems;
  • maintenance of systems;
  • trainings;
  • consulting.

 

The company’s mission is to provide maximum quality for each service, based on the technology and opportunities it provides. With strong confidence in the values we offer, we work alongside our customers to design and build contemporary solutions, based on the flexible platforms we have created.

 

Soft & Solution seeks to expand staff with one person Helpdesk in Finance profile, for one of the projects we develop.

 

Job position: Helpdesk

 

Duties and responsibilities:

  • Support the implementation of the Project by performing logistical and administrative tasks related to the Project
  • Continuous communication and support with customers on different platforms
  • Demonstrate commitment and confidentiality to customer needs
  • Communication with the Legal Department regarding the implementation of the legal activities of the project.
  • Collection and compilation of reports related to the Project activities
  • Assisting the supervisor at all stages of the Project
  • Willingness to perform various tasks that may be given, according to the needs of the company.

Skills required:

 

  • Bachelor’s degree in one of the branches of the Faculty of Economics
  • Excellent communication skills, verbal and written
  • Ability to communicate with all levels of executive staff and clients
  • Organizational skills and high attention to details
  • Know the Microsoft Office suite (Outlook, Word, Excel, and PowerPoint)
  • Good knowledge of English (spoken and written)
  • Have unquestionable ability to maintain confidentiality
  • Previous experiences are an advantage

 

Apply now