PHASES
Objective
Focus on daily system support, server maintenance, and troubleshooting basic technical issues.
Key Focus Areas
• Install and maintain physical and virtual servers.
• Monitor systems and provide basic technical support.
• Perform backups and software/hardware updates.
• Collaborate on simple infrastructure projects.
• Prepare workstations and support employees with equipment setup.
Professional Growth
• Gain fundamental knowledge of system architecture.
• Hands-on training with virtualization and server technologies.
• Familiarity with basic security and compliance protocols.
Technologies & Tools
• VMware,
• Hyper-V,
• Windows Server,
• Active Directory,
• Backup Tools (Veeam/Altaro)
Recommended Certifications
• CompTIA IT Fundamentals (ITF+)
• Microsoft Certified: Azure Fundamentals
• VMware vSphere: Install, Configure, Manage (Fundamentals)
• Scrum