Soft & Solution Group seeks to hire Business Process Specialist

Soft & Solution Group is a leading company in Albania, Turkey and France with several years of experience in the field of Information Technology and Telecommunications, which offers services in the field of information technology, develops programs and applications of all categories and profiles.

Our portfolio includes:

• development of dedicated programs;
• integration and implementation of systems;
• systems maintenance;
• trainings;
• consultancy

The company’s mission is to provide maximum quality for every service, based on technology and the opportunities it offers. With a strong belief in the values we offer, we work alongside our clients to devise and build contemporary solutions, based on the flexible platforms we have created.

One of the main priorities of the Soft & Solution Company is the most effective management of human resources. For this reason, we commit ourselves with maximum seriousness to make the difference between the applications as well as their conclusion with successful selection.

At Soft & Solution, we are looking for a Business Process Specialist to join our team and help us streamline business operations.

The ideal candidate should have experience designing and implementing process improvements, as well as experience working with process mapping tools. He or she will be responsible for conducting process audits, identifying process improvements, and developing and implementing process improvement plans.

Duties & Responsibilities
• Understand and document business processes, workflow and related systems;
• Identify process improvements and recommend solutions to increase efficiency and effectiveness;
• Serve as liaison between business units and IT;
• Work with domain experts to develop business requirements;
• Develop process maps, user stories, use cases and other documentation;
• Conduct process audits and analyzes to identify issues and recommend solutions;
• Assist in the development and implementation of new business processes;
• Monitor compliance with established processes;
• Provide support during process changes and transitions.

Required Skills and Qualifications
• Bachelor’s degree in business management or similar fields;
• Strong analytical skills and experience with process mapping tools;
• Ability to work independently and with a team;
• Excellent written and verbal communication skills.