Receptionist/ Help Desk:

• Assists in day-to-day administrative tasks, including data entry, filing and document preparation, to ensure smooth operational functioning.
• Responsible for returning emails and phone calls, ensuring delegation of information to responsible persons.
• Updates databases and ensures data integrity to support informed decision making and efficient workflows.
• Collaborates with team members to execute operational processes.
• Maintains inventory for office supplies and orders new supplies as needed.
• Welcoming, orienting and assisting clients for relevant meetings.
• Manages situations with professionalism and empathy to ensure smooth communication between parties.
• Performs data entry and basic data analysis tasks, maintains spreadsheets and generates reports to support operational decision making.
• Management skills for email communications and phone calls for the smooth running of financial systems with relevant clients.
• Sign contracts and relevant documents with a wide list of clients for the financial services offered by the company.
• Works collaboratively with the team, providing valuable assistance and contributing to a positive and productive work environment.

Requirements for the Receptionist/ Help Desk:

• High school diploma; additional education or certification in Business Administration, Finance, or a related field is an advantage.
• Strong organizational skills with keen attention to detail and the ability to manage tasks efficiently.
• Excellent written and verbal communication skills to facilitate effective interaction between parties.
• Knowledge of using standard office programs (eg, MS Office suite) and knowledge of financial systems is an advantage.
• Proactive approach to identifying and solving operational challenges, with the ability to think critically and propose effective solutions.
• Ability to maintain inventory and office control for operational procedures such as: management of stationery and ongoing orders.

What we offer:

• A friendly, supportive and collaborative work environment where your contributions are valued;
• Opportunities for professional growth and development in a rapidly expanding technology company;
• A competitive salary package with additional benefits designed to recognize your hard work and dedication;
• The opportunity to work in an advanced industry, gaining valuable experience and skills.