Soft & Solution Group seeks to hire Business Process Specialist

Soft & Solution Group seeks to hire Business Process Specialist

Soft & Solution is a leading company in Albania, with several years of experience in the field of Information and Telecommunication Technology, which provides services in the field of information technology, develops programs and applications of all categories and profiles.

Our portfolio includes:
• development of dedicated programs;
• integration and implementation of systems,
• maintenance of systems,
• trainings,
• consulting

The company’s mission is to provide maximum quality for each service, based on the technology and opportunities it provides. With strong confidence in the values we offer, we work alongside our customers to design and build contemporary solutions, based on the flexible platforms we have created.

At Soft & Solution, we’re looking for a Business Process Specialist to join our team and help us streamline business operations.
The ideal candidate should have experience designing and implementing process improvements, as well as experience working with process mapping tools. He or she will be responsible for conducting process audits, identifying process improvements, and developing and implementing process improvement plans.

Duties & Responsibilities

• Understand and document business processes, workflows, and associated systems;
• Identify process improvements and recommend solutions to increase efficiency and effectiveness;
• Serve as a liaison between business units and IT;
• Work with subject matter experts to develop business requirements;
• Develop process maps, user stories, use cases, and other documentation;
• Conduct process audits and analysis to identify issues and recommend solutions;
• Assist with the development and implementation of new business processes;
• Monitor compliance with established processes;
• Provide support during process changes and transitions.
Required Skills and Qualifications
• Bachelor’s degree in business, management, or related field;
• Strong analytical skills and experience with process mapping tools;
• Ability to work independently and with a team;
• Exceptional written and verbal communication skills.

 

Apply now